The Mail screen
The first screen, the one you open in the morning
The envelope icon opens the mail. The folder column shows what your mailbox looks like: Inbox, Sent, Drafts, Junk, Trash, plus the folders you will have created. Those five cannot be renamed or deleted: they are the fixed furniture of the house.
Farida's inbox, on an ordinary morning.
What the header tells you
Above the open message, a few markers deserve a glance. They flag that a message comes from a domain outside the company, that its origin has been verified, or that it arrives from a mailing list. That is where you spot a message passing itself off as a supplier.
Handling several messages at once
The selection icon, top left of the list, brings up a circle in front of every line. Tick what interests you, then open the three-dot menu at the top right: you mark, move, tag or delete the whole batch in one go. That is how Farida clears out Friday's newsletters in ten seconds.
The bin, and fishing things back out
A deleted message goes to the bin and stays there about a month, time enough to change your mind. You can drag it back out into whichever folder you want. Emptying the bin, on the other hand, is final on your side: only Cybelia support can then fetch the message from the backups.
The Junk folder deserves a weekly glance. The filtering is rarely wrong, but when it is, what turns up three days too late is a new customer's request for a quote.
In closing
This is the morning screen, the one you open first and keep open. Everything else in the tool is reached from the same bar, without ever leaving this page.
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