Folders and tags

Two ways of filing, working together

Right click a folder, then New folder: give it a name, confirm, and it appears in the column. You can create it inside another to make sub-folders, but stick to two levels: at the third, nobody knows where to file anything any more.

At Les Ateliers du Vent d'Ouest, Farida keeps to four folders: Customers, Suppliers, Bank and accounts, Staff. The rest is found by searching.

Moving a message

Drag it onto the folder you want, or right click and pick the destination. A whole conversation moves as one block: its replies follow it.

Tags, for what crosses folders

Right click Tags in the column, then Create: a name, a colour. After that, a right click on a message lets you stick one or several tags on it. Clicking the tag in the column shows at once everything carrying it, wherever it is filed.

That is how Camille follows the Beaulieu job: the customer's messages, the ironmonger's and the insurer's live in three different folders, but all carry the Beaulieu tag.

The flag, for what is pressing

The flag is a tag of a particular kind: red, single, made to say "this one, I must come back to it". Right click, Add flag, and the same gesture takes it off.