Protection of your personal data – Cybélia Cloud
At Cybélia Cloud, the confidentiality and security of your personal data is a priority. The purpose of this policy is to explain what information we collect, how we use it, and what your options are.
1. Information collection
We collect personal data when you interact with us: contact request, job application, sign-up on the site, login to your account, order, participation in a contest or a survey.
The information collected may include: your name, email address, phone number, and if necessary, your payment data.
In addition, certain technical information (IP address, browser type, device used, pages visited) is automatically recorded while you browse our site.
2. Use of the data
The data we collect is used only to:
- Personalise your experience and best respond to your needs.
- Improve our site, our services and our customer relationship.
- Send you targeted communications (newsletter, offers, events).
- Manage orders, deliveries, contests or surveys.
3. Confidentiality of your information
Cybelia Cloud is the sole owner of the data collected on its site.
No personal information is sold, exchanged or transferred to third parties without your consent, except where this is necessary to fulfil an order or respond to a specific request.
4. Sharing with trusted third parties
We only share your data with trusted partners who assist us in the proper operation of our site and our services.
These partners are contractually bound to respect the confidentiality of your data.
We may have to disclose certain information in the event of a legal obligation or to prevent any fraudulent or threatening activity.
5. Data security
We implement strict technical and organisational measures to protect your personal information.
Only authorised staff, within the scope of their duties (billing, customer support…), have access to the data.
Our servers are secured and located in the EU, guaranteeing sovereign and compliant hosting.
6. Unsubscribe
You can choose at any time to stop receiving our communications.
Every email sent contains a clear and functional unsubscribe link.
You can also contact us directly to exercise your rights of access, rectification or deletion.