The list, and what it actually tells you

This is the portal's home screen. One line per held message: who wrote, what subject, when, and above all why it was set aside. That last part is written in plain language, not jargon.

Two held messages, with their reason spelled out.

The reasons you will see

The Bouclier never shows a score or a mark out of ten. It says what it saw, and the reasons fall into three families.

What can harmWhat it means
Dangerous attachmentThe attached file is of a kind used to install a program. This reason is rarely a mistake.
Attachment of a risky typeThe file format can carry code. A genuine document can end up here.
Contains a link reported as dangerousAn address quoted in the message is known for hosting traps.
What puts the sender in doubtWhat it means
The sending domain rejects this messageThe company named declares itself that this message did not come from them. This is the impersonation reason.
Sender not authenticatedThe sending server is not allowed to write on behalf of that domain. A small, badly configured supplier sometimes lands here by mistake.
Message signature missing or invalidThe message is not sealed, or the seal no longer matches.
Sending server reported for bulk mailingThe sending machine appears on a public list of bulk senders.
What is a matter of resemblanceWhat it means
Looks like messages you have already discardedThe filter has learned from your past decisions.
Layout typical of junk mailThe message's presentation, not its content, looks like a mass mailing.
Unsolicited bulk message, recognised as suchThe message declares itself as a test or bulk send.

Each person sees their own quarantine, and only theirs. Farida does not see Yanis's held messages, and neither does Camille: everyone's mail stays their own.

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