Who does what, at a glance
You invoice, we deliver
The split is simple and fits in one sentence: you invoice, Cybelia Cloud delivers. Here is the detail, with no grey areas.
Three roles, and what is not yours to handle: neither format nor transport.
| What has to be done | You | Cybelia Cloud |
|---|---|---|
| Invoicing in Cydoo, as you do today | ✔ | |
| Signing the mandate, giving us your company number | ✔ | |
| Filling in your customers' invoicing address | ✔ | |
| Declaring the mandate to the platform | ✔ | |
| Converting the invoice to the legal Factur-X format | ✔ | |
| Checking the invoice before sending | ✔ | |
| Filing and transmitting the invoice | ✔ | |
| Tracking the status and reporting it in Cydoo | ✔ | |
| Retaining the invoices issued | ✔ |
Three lines concern you, and only one calls for real work: filling in your customers' invoicing address. That is the subject of the third chapter, and it is where payment of your invoices is won or lost.
What is not in the table
Your purchase invoices, the ones your suppliers send you. They are addressed to your company, not to Cybelia Cloud, and follow their own route. We come back to this in the chapter on the mandate: it is a frequent question, and the answer is clear-cut.
A split that does not move
This division does not depend on your invoice volume, on how many companies you run, or on which platform your customers use. Camille, in management, had planned a monthly review of it. After two months the review was dropped: there was nothing to arbitrate.
In closing
The split fits in one sentence and has no grey area: format, submission and tracking are our job. Your customers and your prices remain yours.
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