Payments and reminders

An invoice sent is not an invoice paid. Cydoo keeps both columns: what is owed, and what has come in.

Recording a payment

When the transfer arrives, you record it against the relevant invoice. It moves from "to pay" to "paid" and the customer's balance updates. If a customer settles two invoices with one transfer, you can split the amount between them.

Reminders, without thinking about them

Cydoo can chase on its own: a polite reminder at eight days late, a firmer one at three weeks. You choose the tone and the timing, and you keep control: a reminder can always be paused for a customer you are in discussion with.

Marie set the reminders up once, in January. She has not touched them since: she simply looks at the overdue list on Monday mornings.