Support: asking for help, and what is shown
152 Views •Your first month : where to start
145 Views •Signing in
140 Views •Usage: what you have consumed
139 Views •Artefacts : the files it produces
138 Views •Private: what that means exactly
135 Views •What it reads in order to answer
135 Views •The verification code
134 Views •What is backed up, and what is not
134 Views •Agents : connecting an outside tool
134 Views •Finding your way around the screen
133 Views •Scheduling : a conversation that starts by itself
132 Views •Who it is for
131 Views •Connectors : what comes in on its own
130 Views •When it resists : the quarter hour before calling
129 Views •Asking well : six habits that change everything
127 Views •Why this assistant exists
127 Views •Accounts : who comes in, and with which roles
127 Views •Presence : the room screen
125 Views •Consumption : who consumes what
124 Views •Checking what commits you : the habit to keep
The lesson you re-read in six months
Your AI gets things wrong. Not often, not crudely, but it does, and usually with confidence, because a false sentence and a true one are written the same way. This is the one thing from this course to keep even if you forget everything else.
Three questions, in this order
- Does this commit anyone? A price, a date, a lead time, an obligation, a figure that will go to a customer or to the authorities.
- Where did it get that? Open the cited source. If it cites none, it is reasoning, not reading.
- Does the source really say that? This is the step people skip, and it is the one that catches errors.
| Case | Checking |
|---|---|
| Summarising an internal conversation | A quick read. |
| Finding a supplier again | A glance at the source. |
| A price in a quotation | Source opened, figure recomputed. |
| A lead time promised in writing | Source opened, and someone confirms. |
| An answer to the authorities | Re-read by a competent person, always. |
This is not distrust, it is craft. You do proofread a colleague's quotation before sending it. Your AI works fast and never tires: that is precisely why it produces more things to proofread, not fewer.
What the product does for you
It cites its sources, it does not fill gaps by inventing, and it writes nothing into your records without a human hand. Those three guardrails reduce the risk; they do not remove it. The final read-through stays yours, and that is exactly as it should be.
In closing
If you were to remember one thing from this course, it would be this: check what commits you. A figure, a date, a clause, an amount, all of it is reread in the source before it goes out. The rest is comfort; this is the rule.
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