Opening my ERP : /open/{db}

An address that displays nothing

This is the only page in this course you will never really see: it draws nothing, it takes you somewhere. The "Open my ERP" button, wherever it appears, goes through it. You click, and Cydoo opens in a new tab.

What it does during the second you wait

Three things, in order. First it checks the database really is yours: an address typed by hand pointing at another company's database simply returns "database not found". Then it marks the database as used today, that is what protects it from parking and archiving. Finally it opens the ERP.

Two behaviours depending on the database

On a test database, the portal signs you in itself and you land straight on the Cydoo home screen. There is no password to type.

On your working database or a copy of production, you arrive at the Cydoo sign-in page. That is deliberate: those databases carry your production accounts, with your passwords, which the portal does not know and must not know.

When the ERP does not answer

If Cydoo is briefly unavailable, a restart, some maintenance, the portal does not throw you at a raw error page. It shows a screen saying "briefly unavailable" and offers to try again. Your database is not lost: it is simply out of reach for a few minutes.