Use case · Automotive spare parts distribution
The right part, in the right stock,
first time.
A multi-branch distributor sells to garages and individuals. A single part carries ten references, and the customer at the counter only knows their vehicle.
The situation
The salesperson juggles several catalogues and the ERP. They look up a manufacturer reference, find an equivalent, check compatibility, call the next branch. A general-purpose ERP knows nothing about any of this.
What gets in the way
- A part has as many references as it has suppliers
- Vehicle compatibility is checked somewhere else
- Other branches' stock stays invisible at the counter
- Each carrier has its own rates and dangerous goods rules
How it works
- 1
Structure
One internal reference, several suppliers, each with its reference, net price and lead time. The three fitment levels are kept apart.
- 2
Identify
VIN, registration or guided choice lead to the vehicle version. Any known reference finds the part.
- 3
Sell
One screen at the counter: the salesperson types what the customer says and sees the original and its alternatives, each with its margin.
- 4
Replenish
Stock shows by branch, transfers are tracked, and the supplier is chosen on price, lead time and qualification.
- 5
Ship
Ready orders leave in waves, split by carrier, with labels and manifests in bulk.
What changes
A safer counter
The salesperson only sees what fits this vehicle, and offers the alternative without leaving the screen.
The network at a glance
Availability by branch shows on the product form: a missing part is requested from the branch that has it.
Purchases that propose themselves
Under a threshold and with a qualified supplier, the order goes on its own. Otherwise it waits for the buyer.
The workshop kept informed
Each part on a repair order is reserved, transferred or ordered: the workshop knows when it is complete.
A website for your customers
The customer gives a plate or VIN: the site only shows compatible parts, with current price and availability.
Read-only AI colleagues
Support, front desk and accounting answer employees, each within its scope, and never change anything.
A typical case, built from what our solutions do in service. It does not describe any particular customer.
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